Returns & Exchanges

We want you to be completely satisfied with your Vacier pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your jewelry or apparel in its original box and include the packing slip to ensure fast processing.

• 3.
  Ship It Back

  Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.