Frequently Asked Questions
Everything you need to know about your Vacier experience.
What materials are used in Vacier jewelry?
We use high-quality, surgical-grade 316L stainless steel as our base material. Our gold pieces are finished with a reinforced 18K gold PVD coating, ensuring maximum durability and resistance to water, sweat, and heat.
Does your jewelry tarnish or turn skin green?
No. Because we use premium stainless steel and advanced PVD coating rather than traditional plating, our jewelry is 100% waterproof and will not oxidize or cause skin discoloration.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-7 business days for domestic orders and 7-14 business days for international destinations, depending on the selected courier.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the items in their original packaging for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'buy now, pay later' options like Klarna and Afterpay.
How do I find my ring size?
We provide a comprehensive Size Guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.